Frequently asked
Everything you wanted to know, in one place.
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WeiAcademy · free for customers
Learn WeiBook
at your own pace.
More than 26 video lessons, organized into 6 learning paths. Start wherever you want and let Wanda answer your questions anytime.
26+Lessons
6Learning paths
~3hTotal investment
∞Unlimited access
LEARNING PATHS
Explore the full academy.
Every lesson includes a video, real examples and a shortcut to Wanda to solve doubts. Start wherever you like.
01
Setup and getting started
Set up your account, business details, and first settings so you can start using WeiBook confidently from day one.
Add your business information
Learn how to complete your business information in WeiBook, including its name, address, contact details, social media, and more. Keeping these details up to date improves customer communication and gives your brand a more professional image.
Play lesson
EXPLORING
ADD YOUR BUSINESS INFORMATION
Bulk data import
In this video, you will learn how to import data in bulk with WAVE in WeiBook: • Open the data import option from Settings • Import clients, team members, services, inventory, and sales • Review the file requirements for each module • Download and use the Excel template • Upload your information quickly and in an organized way Ideal for saving time and easily migrating data into the system.
Play lesson
EXPLORING
BULK DATA IMPORT
RECOMMENDED PATH
From newcomer to WeiBook expert.
Follow this path and in a few hours your business will be up and running with the whole WeiBook ecosystem.
1
Setup and getting started
Set up your account, business details, and first settings so you can start using WeiBook confidently from day one.
2
Calendar and bookings
Manage your calendar, bookings, and availability to run a clear schedule and avoid double bookings.
3
Services, clients, and inventory
Organize your service catalog, client records, and inventory in one structured workflow.
4
Sales, cash register, and billing
Record sales, track cash register activity, and handle invoicing with fewer mistakes and full traceability.
5
Marketing and customer loyalty
Use marketing and loyalty tools to attract new clients and strengthen relationships with existing ones.
6
Team, reports, and growth
Align your team, read the reports that matter, and grow your business with data-informed decisions.
YOUR PERSONAL PROGRESS
Mark what you've mastered,
unlock badges.
Your progress is saved in this browser. Tick off the lessons you've watched and watch your path fill up.
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01Setup and getting started0/2
02Calendar and bookings0/1
03Services, clients, and inventory0/6
04Sales, cash register, and billing0/9
05Marketing and customer loyalty0/2
06Team, reports, and growth0/6
PERSONAL TUTOR · WANDA
Stuck? Ask Wanda.
While you learn, Wanda AI is inside your account to solve doubts. Here are some shortcuts people ask her.
Wanda
live tutor
Open the client's profile, go to "Book again" and pick the time. Wanda auto-fills services and preferred professional.
PUT WHAT YOU LEARNED TO THE TEST
Quick quiz · 3 questions, 1 minute.
Question 1 of 3
0 / 3
How long does Wanda take to schedule a booking via WhatsApp?
01Do I need to enter payment details to create an account?
You don't need to. You can create a free account or use our plans that include an 8-day free trial without entering your payment details. If you select one of our plans, at the end of your trial period you enter your payment details.
02Is support and upgrades included in the price?
Yes, support and updates are included in the plan (Elite). The support schedule, both online and telephone, is from Monday to Friday from 09:00 to 20:00 (Colombia time)..
03Do I have a stay contract?
All plans are monthly and you can cancel or renew your account whenever you want.
04What do I need to use the system?
You only need a smart device such as a cell phone or a computer and internet access, you can use it from your preferred browser or by downloading the application.
05Where is the company from?
We are a LATAM Startup, with an experience of 4 years in the market, because of our business form we operate in different countries such as: Colombia, Argentina, Dominican Republic, Ecuador, Panama, Chile and many more.
06How can I transfer appointments and services from my current software?
Our goal is to make WeiBook as affordable as possible while offering the best features out there. Companies price differently, so it's important to make sure you know how much you'll pay up front. To compare prices, check to see if other software has additional fees for specific features or change payment processing fees depending on the amount.
