WEIBOOK Platform Terms and Conditions of Use

1. General Provisions
These Terms and Conditions govern access to and use of the technological platform owned by WEI LABS S.A.S., commercially operated as WEIBOOK, and constitute a binding contract between the Service Provider (the "User") and WEIBOOK. By registering, subscribing, or using the Platform (www.weibook.co), the User acknowledges having read, understood, and agreed to the entirety of this document. WEIBOOK provides access to a cloud-based management tool that enables professionals and businesses in the beauty and wellness sector to manage bookings, payments, communications, and other commercial features. WEIBOOK is not responsible for the relationship between the User and their own clients, nor for the services provided by the User. In addition to access to the Platform, WEIBOOK offers users an integrated experience that includes: - Real-time technical and operational support with fast response times and a specialized team. - Access to AI-based tools designed to boost productivity and customer retention in beauty businesses. - Continuous updates and platform improvements at no additional cost. - Regular training and educational materials to enhance feature usage. - Trial periods for new products, experimental features, or add-ons, which may be limited in duration and subject to change. This added value is part of the contracted service, and its use or impact does not affect previously established conditions for returns, cancellations, or renewals.

2. Subscriptions, Payments, and Automatic Renewals
The use of the Platform operates under a recurring subscription model processed by Stripe, Inc. By subscribing, the User authorizes automatic and periodic charges according to the selected plan (monthly, quarterly, semi-annual, or annual), until a formal cancellation is requested in accordance with these Terms. Renewal is automatic for the same original period, unless the User requests cancellation at least fifteen (15) business days before the next billing date. WEIBOOK reserves the right to modify prices at any time, with at least 30 calendar days' notice sent to the registered email.

3.Right of Withdrawal and Refund Policy
The User may request a refund only within the first three (3) calendar days from the initial purchase date, exclusively if they demonstrate that the service did not work or was incompatible with their operation, and not for reasons unrelated to the Platform. The request will be reviewed by the support team, and WEIBOOK reserves the right to approve or reject the request after verifying the case. If approved, the refund may take up to 25 business days due to Stripe’s international processing times. Refunds will not be granted in the following cases: - Automatic renewals that were not canceled on time. - Plan changes during a billing cycle. - Purchases of complementary services that have been partially or fully activated. - Annual or semi-annual subscriptions, except as stated above within the initial 3 calendar days.

4. Subscription Cancellation
The User may cancel their subscription from their account on the Platform or by written request to the support team. To avoid the next automatic renewal, the cancellation must be requested at least fifteen (15) business days before the next billing date. Cancellations made after this period will not prevent the upcoming billing, but will stop subsequent ones.

5. Suspension for Non-Payment
In case of a payment failure, WEIBOOK will attempt to charge again. If payment is not resolved, the account may be temporarily suspended, resulting in loss of access to the contracted features. Access will be restored once full payment of the outstanding balance is made.

6. Software Ownership and License
All intellectual property rights of the software, its modules, source code, designs, trademarks, and content are the exclusive property of WEIBOOK. By contracting, the User receives a limited, revocable, non-exclusive, and non-transferable license to use the Platform for its intended commercial purpose. It is strictly prohibited to copy, modify, resell, reverse-engineer, or extract data from the software.

7. Limitation of Liability
WEIBOOK is not liable for: - Failures resulting from the User's misuse of the software. - Noncompliance in the services offered by the User to their own clients. - Connectivity issues, device availability, or the User’s internet access. - Data loss due to User errors or force majeure.

8. Indemnity
The User agrees to hold WEIBOOK harmless from any claim, lawsuit, legal or administrative action related to the use of the Platform, the content uploaded by the User, or the services provided by the User to third parties.

9. Changes to the Terms and Conditions
WEIBOOK may update these Terms at any time. Modifications will be notified by email and/or through the Platform. Continued use of the service after such changes constitutes express acceptance of them.

10. Governing Law and Jurisdiction
This agreement shall be governed by the laws of the State of Delaware, United States of America. Any dispute arising from these Terms shall be submitted to the competent courts of the aforementioned state, expressly waiving any other applicable jurisdiction or law.